Every industry talks to customers differently. Chatboxx's Campaigns, Bot Studio, Team Inbox, and Verify modules adapt to your workflow, whether you're closing sales, confirming bookings, or resolving support tickets — all on WhatsApp.
WhatsApp has the open rates SMS and email lost years ago. For D2C and online retail, that means cart recovery messages that actually get read, and order updates customers don't have to go hunting for in their inbox.
Personalised nudges to shoppers who left items behind, sent via scheduled Campaigns.
Confirmation, dispatch, and delivery status pushed automatically as orders move.
A Bot Studio flow lets customers browse and pick products right inside the chat.
Return requests and complaints land in the shared Team Inbox, assigned and tracked.
Real estate cycles are long and leads go cold fast. Chatboxx keeps every prospect engaged with brochures, reminders, and a single number they can always come back to.
Scheduled Campaigns confirm and remind prospects ahead of a booked visit.
Send floor plans, pricing sheets, and project media directly in the chat.
A Bot Studio flow filters budget and location fit before a human agent steps in.
Qualified leads get assigned to the right sales agent in the Team Inbox.
Banking, insurance, and lending run on trust and timing. Verify handles secure OTPs with an SMS fallback, while Campaigns keeps reminders on schedule without ever missing a due date.
2FA codes delivered via Verify with automatic SMS fallback for account access.
Scheduled Campaigns push payment reminders before a due date, not after.
Account and policy statements sent as documents, stored reliably in-chat.
Claims and account queries routed and tracked in the shared Team Inbox.
Schools, colleges, and ed-tech platforms deal with thousands of parent and student conversations every admission season. A chatbot handles the repeat questions; your team handles the rest.
A Bot Studio flow answers common admission questions instantly, day or night.
Scheduled Campaigns remind parents ahead of fee deadlines automatically.
Personalised result-day broadcasts sent the moment results are out.
Student and parent portal logins secured with WhatsApp OTP.
Travel bookings generate a flurry of confirmations, changes, and questions. Chatboxx keeps every traveller updated on the one app they'll actually have open at the airport.
Tickets and confirmations sent instantly with all trip details in one message.
Gate changes, delays, and reschedules pushed the moment they happen.
A list-message flow lets travellers browse packages and pick one in-chat.
Travellers reach a live agent through the same number for urgent changes.
Clinics, diagnostics, and hospitals reduce no-shows and speed up report delivery when reminders and results reach patients on WhatsApp instead of getting lost in SMS.
Scheduled Campaigns cut no-shows by reminding patients ahead of their slot.
Lab and diagnostic reports sent securely as documents straight to the patient.
Secure login to patient portals via WhatsApp OTP with SMS fallback.
Booking and query messages assigned to front-desk staff in one shared inbox.
"Where's my order" is the single most repeated support question in logistics. Live tracking links and delivery OTPs on WhatsApp answer it before the customer has to ask.
Shipment status pushed automatically at every stage, from pickup to delivery.
One-time codes for proof-of-delivery, sent over WhatsApp with SMS fallback.
A self-serve flow lets recipients reschedule a delivery without calling support.
Lost or damaged shipment complaints routed straight to the ops team inbox.
Hotels and resorts turn WhatsApp into a digital concierge — handling reservations, requests, and feedback on the same channel guests already message their friends on.
Booking confirmations and room details sent instantly after a reservation.
A Bot Studio menu handles room service, housekeeping, and local recommendations.
A short feedback Campaign goes out automatically after checkout.
Any request the bot can't resolve lands directly with front-desk staff.
Tell us what you're trying to solve — we'll show you exactly which Chatboxx modules fit your business.