Our Products

One WhatsApp number.
Every product you need.

Chatboxx is built as connected modules on top of one Official WhatsApp Business API number—campaigns, chatbot, team inbox, OTP, and more. As a trusted WhatsApp Business API Provider, Chatboxx helps businesses manage marketing, automation, and customer conversations from a single dashboard with seamless WhatsApp API Integration. Turn on what your business needs today, and add the rest as you grow, without ever leaving one dashboard.

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Marketing

Campaigns

Upload a contact list and send personalised WhatsApp broadcasts to thousands of recipients in one go with our WhatsApp Broadcast Software. Each message carries your customer's own name, order ID, or any other detail from your sheet, making WhatsApp Bulk Messaging simple, personalised, and scalable.

CSV upload with smart column mapping — drop in your contact sheet and map each column to a template variable visually, no formatting rules to remember.
Per-recipient personalisation — every contact gets their own name, city, or order value filled in automatically from your data.
Scheduled sends — queue a campaign for a future date and time; our scheduler picks it up and fires it reliably, with safeguards so a campaign is never sent twice.
Real-time delivery analytics — sent, delivered, read, and failed counts update live as your campaign goes out.
Contact Lists — save and reuse segmented lists across campaigns instead of re-uploading a sheet every time.

Try Campaigns →

Campaign — Diwali Offer 2026

contacts_diwali.csv

4,820 rows mapped

Mapped

Scheduled send

Today, 6:00 PM IST

Queued

Template

diwali_offer_v2 · Approved

Ready

4,820

Sent

4,701

Delivered

3,940

Read

Support

Team Inbox & CRM

Every WhatsApp conversation your business has, in one shared inbox—assigned, tracked, and never lost between agents or shifts. Powered by the WhatsApp Business API, Chatboxx enables seamless WhatsApp API Integration so your support team can manage customer conversations efficiently from one centralized dashboard.

Conversation assignment — route chats to the right agent or team automatically, so nothing sits unanswered.
Internal notes — leave context for the next agent without the customer ever seeing it.
Full contact history — see every past order, campaign, and conversation with a customer in one profile.
Rich media in-chat — send and receive images, documents, and files directly, backed by reliable cloud media storage.

Try Team Inbox →

Team Inbox — Support

Hi, my order hasn't arrived yet — can you check?

Checking that for you right now, one moment 🙏

Assigned to

Agent — Priya

Open

Internal note

Order #8842 — dispatched, delayed

Automation

Bot Studio

A visual, drag-and-drop flow builder for WhatsApp Chatbot automation—no code needed to launch a bot that qualifies leads, answers FAQs, and hands off to a human the moment a conversation needs one.

Visual flow builder — design conversations by dragging and connecting nodes, no scripting required.
Interactive buttons — Quick Reply and Call-to-Action URL buttons built into the flow, following WhatsApp's own message format.
List messages — present up to 10 selectable options across multiple sections, for menus, catalogues, or FAQs.
Human handoff — a bot conversation can drop straight into the Team Inbox the moment it needs a real person.
API-connected flows — for teams that need advanced automation, developers can connect each flow with your own systems using the WhatsApp API for real-time data and seamless integrations.

Try Bot Studio →

Flow — Lead Qualification

Trigger: New conversation

Send list — "What can we help with?"

Branch: Pricing / Support / Order

Handoff to Team Inbox

Security

Verify (OTP)

Send OTP and 2FA codes over WhatsApp instead of SMS with our WhatsApp OTP API—offering faster delivery, lower cost per message, and a much higher open rate. Built on the WhatsApp Cloud API, it also includes an automatic SMS fallback so a verification code always reaches the user.

WhatsApp-first delivery — codes reach users on the app they already have open, cutting delivery time significantly versus SMS.
Automatic SMS fallback — if a number isn't reachable on WhatsApp, the code fails over to SMS without any extra step on your side.
Simple REST API — trigger an OTP send with a single API call from your signup or login flow.
Signature-verified webhooks — delivery and read status update in real time, verified so you can trust every event.

Try Verify →

Verify — Login OTP

Your Chatboxx login code is 482 917. Valid for 5 minutes.

Delivered via

WhatsApp Business API

Delivered

Fallback channel

SMS — standby

Armed

~3s

Avg. delivery

98%

Open rate

100%

Fallback covered

Behind every product, the same reliable core

These aren't stand-alone features—they're the shared infrastructure that powers Campaigns, Bot Studio, Team Inbox, and Verify on a single dashboard. Built on the WhatsApp Business API, every product works seamlessly together on one number, giving your business a unified and reliable communication platform.

Media Library

Every image, PDF, and document sent or received is stored reliably on cloud media storage — not left on temporary disk — so nothing disappears between deploys.

Verified Webhooks

Delivery, read, and reply events arrive over signature-verified, idempotent webhooks — so your analytics and automations never double-count or drop an event.

Analytics & Reports

A dashboard covering campaign performance, chatbot containment, and agent activity — all in one view your whole team can trust.

Developer API

A clean REST API for campaigns, messaging, and OTP, so your CRM, ERP, or in-house app can plug into WhatsApp without rebuilding what Chatboxx already does.

Multi-Tenant Dashboard

Built ground-up as a multi-tenant platform — every business gets its own isolated workspace, contacts, and templates on a shared, reliable core.

Coexistence (Coming Soon)

Use your existing WhatsApp Business App alongside the Cloud API on the same number — so your team can keep chatting on their phone while Chatboxx runs campaigns and automation.