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Chatboxx is an all-in-one WhatsApp Business API platform designed to simplify business communication. Run personalized WhatsApp marketing campaigns, automate customer conversations, manage team support, and send secure OTPs from one centralized dashboard. Choose the tools you need and scale your business with connected WhatsApp solutions.

Campaigns Team Inbox & CRM Bot Studio Verify (OTP) More Products
Marketing

WhatsApp Marketing Campaigns

Reach your customers with personalized WhatsApp marketing campaigns. Organize contact lists, use approved message templates, schedule messages where supported, and review campaign performance to improve customer engagement.

Personalized Bulk Messaging and Broadcasts

Create targeted messages for customers using the available personalization options. Keep contact lists organized and use approved WhatsApp templates for business communication.

  • CSV upload with smart column mapping — drop in your contact sheet and map each column to a template variable visually, no formatting rules to remember.
  • Per-recipient personalisation — every contact gets their own name, city, or order value filled in automatically from your data.
  • Scheduled sends — queue a campaign for a future date and time; our scheduler picks it up and fires it reliably, with safeguards so a campaign is never sent twice.
  • Real-time delivery analytics — sent, delivered, read, and failed counts update live as your campaign goes out.
  • Contact Lists — save and reuse segmented lists across campaigns instead of re-uploading a sheet every time.
Try Campaigns →
Campaign — Diwali Offer 2026
contacts_diwali.csv
4,820 rows mapped
Mapped
Scheduled send
Today, 6:00 PM IST
Queued
Template
diwali_offer_v2 · Approved
Ready
4,820
Sent
4,701
Delivered
3,940
Read
Support

WhatsApp Team Inbox & CRM

Manage customer conversations in one shared WhatsApp inbox. Help sales and support teams organize chats, assign conversations to agents, keep customer context accessible, and respond more efficiently.

Centralized Customer Communication

Keep conversations organized with chat assignments, internal notes, and customer history wherever these features are available. Give your team a shared workspace to coordinate follow-ups and customer support.

  • Conversation assignment — route chats to the right agent or team automatically, so nothing sits unanswered.
  • Internal notes — leave context for the next agent without the customer ever seeing it.
  • Full contact history — see every past order, campaign, and conversation with a customer in one profile.
  • Rich media in-chat — send and receive images, documents, and files directly, backed by reliable cloud media storage.
Try Team Inbox →
Team Inbox — Support
Hi, my order hasn't arrived yet — can you check?
Checking that for you right now, one moment 🙏
Assigned to
Agent — Priya
Open
Internal note
Order #8842 — dispatched, delayed
Automation

WhatsApp Chatbot Automation

Automate customer conversations with Chatboxx Bot Studio. Build WhatsApp chatbot workflows to answer common questions, capture leads, guide customers through options, and route conversations to a team member when human assistance is needed.

Build WhatsApp Chatbot Workflows

Design automated conversation flows for common customer journeys. Use the available bot-building tools to help customers find information and connect with your team when required.

  • Visual flow builder — design conversations by dragging and connecting nodes, no scripting required.
  • Interactive buttons — Quick Reply and Call-to-Action URL buttons built into the flow, following WhatsApp's own message format.
  • List messages — present up to 10 selectable options across multiple sections, for menus, catalogues, or FAQs.
  • Human handoff — a bot conversation can drop straight into the Team Inbox the moment it needs a real person.
  • API-connected flows — for teams that need advanced automation, developers can connect each flow with your own systems using the WhatsApp API for real-time data and seamless integrations.
Try Bot Studio →
Flow — Lead Qualification
Trigger: New conversation
Send list — "What can we help with?"
Branch: Pricing / Support / Order
Handoff to Team Inbox
Security

WhatsApp OTP Verification & Authentication

Use Chatboxx Verify for supported one-time-password messaging and authentication workflows. Integrate verification into your application using the available API and configure fallback options where supported.

OTP Messaging for Login and Verification

Add OTP messaging to supported signup, login, and verification journeys. Use available API and delivery-status features to build a smoother user experience.

  • WhatsApp-first delivery — codes reach users on the app they already have open, cutting delivery time significantly versus SMS.
  • Automatic SMS fallback — if a number isn't reachable on WhatsApp, the code fails over to SMS without any extra step on your side.
  • Simple REST API — trigger an OTP send with a single API call from your signup or login flow.
  • Signature-verified webhooks — delivery and read status update in real time, verified so you can trust every event.
Try Verify →
Verify — Login OTP
Your Chatboxx login code is 482 917. Valid for 5 minutes.
Delivered via
WhatsApp Business API
Delivered
Fallback channel
SMS — standby
Armed
~3s
Avg. delivery
98%
Open rate
100%
Fallback covered
More From Chatboxx

Explore Chatboxx Platform Features

Bring WhatsApp marketing, automation, and customer communication workflows together in one platform. Manage the features available in your Chatboxx plan from a centralized workspace.

Media Library

Every image, PDF, and document sent or received is stored reliably on cloud media storage — not left on temporary disk — so nothing disappears between deploys.

Verified Webhooks

Delivery, read, and reply events arrive over signature-verified, idempotent webhooks — so your analytics and automations never double-count or drop an event.

Analytics & Reports

A dashboard covering campaign performance, chatbot containment, and agent activity — all in one view your whole team can trust.

Developer API

A clean REST API for campaigns, messaging, and OTP, so your CRM, ERP, or in-house app can plug into WhatsApp without rebuilding what Chatboxx already does.

Multi-Tenant Dashboard

Built ground-up as a multi-tenant platform — every business gets its own isolated workspace, contacts, and templates on a shared, reliable core.

Coexistence (Coming Soon)

Use your existing WhatsApp Business App alongside the Cloud API on the same number — so your team can keep chatting on their phone while Chatboxx runs campaigns and automation.

Get Started with Chatboxx

Ready to simplify your business communication? Explore Chatboxx products for WhatsApp marketing, chatbot automation, team support, and OTP verification. Book a demo to find the right solution for your business requirements.

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